Legal
Privacy Policy
We value your privacy and are committed to protecting your personal information.
Introduction
Welcome to Dessert Hawker. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our pre-booking services, visit our store, or interact with our website.
Information We Collect
Personal Information: When you make a pre-booking or contact us, we may collect:
- • Your name (first and last name)
- • Phone number
- • Email address
- • Dessert preferences and special requests
- • Pickup date and time preferences
Automatically Collected Information: When you visit our website, we may automatically collect:
- • IP address and location data
- • Browser type and version
- • Pages visited and time spent on our site
- • Device information
How We Use Your Information
We use your personal information to:
- • Process your dessert pre-booking orders
- • Communicate with you about your orders and pickup times
- • Send you updates about your order status
- • Respond to your inquiries and customer service requests
- • Improve our products and services
- • Send you promotional materials (only with your consent)
- • Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- • With your explicit consent
- • To comply with legal requirements or court orders
- • To protect our rights, property, or safety, or that of our customers
- • With trusted service providers who assist us in operating our business (under strict confidentiality agreements)
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet is 100% secure.
Our security measures include encrypted data transmission, secure servers, and restricted access to personal information on a need-to-know basis.
Your Rights
You have the right to:
- • Access the personal information we hold about you
- • Request correction of inaccurate personal information
- • Request deletion of your personal information
- • Object to processing of your personal information
- • Request restriction of processing your personal information
- • Data portability (receive your data in a structured format)
- • Withdraw consent at any time (where processing is based on consent)
Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and improve our services.
You can control cookie settings through your browser preferences, though disabling cookies may affect some functionality of our website.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this privacy policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Order information is typically retained for accounting and customer service purposes for up to 3 years after your last interaction with us, unless a longer retention period is required by law.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and updating the "Last updated" date.
Your continued use of our services after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions about this privacy policy or how we handle your personal information, please contact us:
Email: orders@desserthawkers.com
Phone: +91 98765 43210
Address: Airtel Office Opposite, Lakshmi mills
We will respond to your inquiry within 30 days of receiving your request.
Thank you for trusting Dessert Hawker with your personal information.